Posted on Leave a comment

Emerald Waterways new "Deposit Protection Plan"

Emerald Waterways currently has non-refundable and non-transferrable deposits. (same as most other river cruise lines)

To allow some flexibility for our guests, they are now offering a Deposit Protection Plan.

What is this NEW Deposit Protection Plan?

The Deposit Protection Plan (DPP) is a form of coverage offered by Emerald Waterways that protects the deposit amount paid on an Emerald Waterways cruise.

To participate in this program, the cost is $125/pp USD and must be paid with the deposit on the Deposit Due Date.

The Deposit Protection Plan is non-refundable and non-transferrable and cannot be added past the Deposit Due Date. The DPP also only covers Cruise or Tour deposit, it DOES NOT cover Air deposits.

How it works:

When guests choose to cancel or change their cruise departure date for any reason prior to the final payment due date as per the terms and  conditions, the value of the Deposit Protection Plan paid will be charged as a fee.

Additionally, any third-party supplier fees incurred by us (i.e components provided by third parties such as, but not limited to, hotels) will be subtracted from the deposit amount and we will credit the remainder towards an alternative cruise. This must be booked within 24 months of the cancellation.

If guests do not book within the 24-month period advised, the deposit amount held on file will be forfeited.

The DPP does not, nor does it intend to, replace travel insurance. Emerald Waterways highly recommends all guests purchase travel insurance prior to leaving for their vacation.

If a guest declines the DPP at the time of booking, this will be noted on their reservation and will not be allowed to be added after the Deposit Due Date.

Cancellations:

If guests who have purchased the DPP cancel after final payment due date, the Deposit Protection Plan is no longer valid. Their standard cancellation policy will apply to cancellations made after final payment due date. The cancellation fees will be advised by the Cancellations Team after cancellation in writing is received.

Guests who cancel prior to the final payment due date but have NOT taken out the Deposit Protection Plan than the deposit remains non-refundable and non-transferrable.

For more information, contact your Emerald Waterways Specialist, Pete Larson.

Pete Larson, CTC, DS, LS

River Cruise Specialist

www.RiverCruiseGuru.com

pete@rivercruiseguru.com

1-218-779-3050

RCGuru Official Logo
Brought to you by RIVER CRUISE GURU www.RiverCruiseGuru.com
Posted on Leave a comment

Island Routes Caribbean Adventure Tours Wins Six Star Diamond Award

Island Routes is a major supplier of shore excursions in the islands. They can be pre-booked prior to your vacation to simplify the process, and give you more time to have fun!

Island Routes Caribbean Adventure Tours received its second straight International Six Star Diamond Award from the American Academy of Hospitality Sciences (AAHS), which rewards excellence in the global travel and luxury services industries.

“We are the first and only adventure tour company to ever be honored with this prestigious award, and it is a tribute to our Island Routes team to continue to garner recognition from our distinguished industry colleagues,” said David L. Shields, general manager. “We are dedicated to delivering exceptional customer service standards and guarantees, and we strive to showcase each of our destinations with diverse tours that have high appeal for the experiential traveler. It is gratifying to know that these efforts resonate with our travel partners.”

Island Routes offers more than 200 tours in Jamaica, St. Lucia, Antigua, Great Exuma, the Bahamas and the Turks & Caicos. Tours include kayaking expeditions and river explorations, catamaran rides, swimming with sharks, zip-line tours, and ATV, Segway, horse and camel excursions. Island Routes tours are fully commissionable. For more information contact pete@jollymonvacations.com or 218-779-3050.

Jolly Mon Vacations is a full-service travel agency and travel adviser specializing in river cruising and the Caribbean.